For trades professionals and retailers, it's straightforward to lodge a complaint.
should contact the trades professional or retailer who sold the element in question.
Please note that the warranty does not cover defects caused by incorrect use or lack of maintenance.
Before filling in the form, you should be certain that your complaint is justified. As a member of the Windows Industry Association, we adhere to its technical guidelines and warranty provisions.
More details her:
More details in danish here: :
The complaint should be submitted as soon as the defect is discovered, and the products are not to be installed without prior permission.
Please indicate the order and position number found on the DVV label affixed to each one of our windows and doors.
All fields marked with * must be completed in.